Water damage in Mulberry, GA: a Gwinnett County city

Who handles what in Mulberry, City Hall or Gwinnett County? The county still provides fire and emergency services and police, and its Water Resources dispatch, 678.376.7000, takes leak and sewer-backup reports in its service area. Mulberry's own pages do not name a water provider, so the water bill settles it. For water already inside, read water extraction and drying, then call us with the street address ready.

Contact details

Vinyl-sided homes along a country road with red clay and pines in Auburn, Georgia

Notes for this town

City Hall is in Suite 100 at 2078 Teron Trace in Mulberry (ZIP 30019); the phone there is (770) 341-9640.
Gwinnett's Customer Care line for billing is 678.376.6800 and the department's main number is 678.376.6700. For leaks and sewer backups, the dispatch line is 678.376.7000.
Gwinnett puts a leak or backup between the house and the meter, or short of the right-of-way line, on the owner. Mulberry's pages do not name its water or sewer provider, so check the bill before assuming which utility to call.
ZIP code 30019 has a median build year of 2003, and about 65 percent of its roughly 15,900 homes date from 1990 through 2009. Roughly 16 percent of occupied homes are rented, and a tenant with water trouble reaches the property manager or landlord first.
When water is on the floor, a drain is pushing sewage up or a ceiling is stained at a Mulberry address, call us and give the street address.

Neighbors on the same call list

Auburn straddles Gwinnett and Barrow counties, and its water notes explain which number goes with which. Carl is a small Barrow County town, and its water notes list Town Hall's open days. The same contractor takes calls from all three.

Rain and cold facts

Dacula 2.1 NNW is a NOAA station in Gwinnett County with published 1991 to 2020 normals, and it is the one used here for Mulberry. It shows 53.53 inches of precipitation a year, with June the wettest month at 5.04 inches and April and May the driest at 3.78. Winder's station, used for Auburn and Carl, shows 50.90, so the Gwinnett side runs a little wetter on paper. A station is a guide to the area, not a forecast for one street.

Who to call from Mulberry

Gwinnett's contact page lists 684 Winder Highway in Lawrenceville and a stormwater line, 678.376.7193, alongside the main number. Gwinnett's statement of 3 January 2025 says the city took over code enforcement and planning and zoning on 1 January 2025, so questions about permits and inspections go to the city desk and not to the county.

The county still handles fire and emergency services, police and parks.

Where the facts come from10

Checked 1 Nov 2026